Privacy Policy

Last updated: 22 June 2026

Amabrick (Pty) Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, contact us, request a quote, upload project documents, or make use of our products and services.

This policy is intended to comply with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and other applicable South African privacy laws.

1. Who we are

Amabrick (Pty) Ltd is a South African supplier of building materials and custom interior solutions, including bricks, sand, stone, roofing materials, granite and quartz countertops, and custom cupboards.

For privacy-related questions, you can contact us at:

Business name: Amabrick (Pty) Ltd
Website: https://amabrick.co.za
Email: info@amabrick.co.za
Phone: 083 267 6534
Address: 2 Chatwa, PTN 299 Scheerpoort, North West
Information Officer: [Insert Information Officer Name]
Information Officer email: [Insert Information Officer Email]

2. What personal information we collect

We may collect personal information when you use our website, contact us, request a quote, or communicate with us by phone, email, WhatsApp or online forms.

The personal information we may collect includes:

Your name and surname
Your business name, where applicable
Your email address
Your phone number
Your street address, city and project location
Details about the products or services you are interested in
Information you provide in enquiry forms, quote requests or messages
Uploaded documents, such as plans, drawings, material lists, PDFs, JPGs or PNG files
Communication records between you and Amabrick
Website usage information, such as pages visited, device information, browser type and general analytics data

Please do not upload or send us sensitive personal information unless it is necessary for your enquiry or project.

3. How we collect personal information

We may collect personal information directly from you when you:

Complete a contact form or quote request form on our website
Upload plans or material lists
Contact us by phone, email, WhatsApp or other communication channels
Request information about our products or services
Ask us to prepare a quote, consultation or delivery estimate
Engage with us as a customer, supplier, contractor or service provider

We may also collect limited technical information automatically through website cookies, analytics tools or similar technologies.

4. Why we use your personal information

We use your personal information for legitimate business purposes, including to:

Respond to your enquiries
Prepare and send quotes
Provide information about our products and services
Arrange consultations, deliveries, installations or site-related communication
Review uploaded plans, drawings or material lists
Process customer requests and project information
Communicate with you about your enquiry, order or project
Manage customer relationships and business records
Improve our website, services and customer experience
Send relevant follow-up communication, where appropriate
Comply with legal, tax, accounting and regulatory obligations
Protect our rights, property, business, customers and website

We will only process your personal information where we have a lawful reason to do so, including where you have given consent, where processing is necessary to respond to your request, where it is required for a contract or potential contract, where we have a legitimate business interest, or where we are required by law.

5. Marketing communication

We may contact you with information about our products, services, promotions or updates if you have requested this, if you are an existing customer, or where we are otherwise legally permitted to do so.

You may ask us to stop sending marketing communication at any time by contacting us using the details in this policy.

6. Sharing your personal information

We do not sell your personal information.

We may share your personal information only where necessary and appropriate, including with:

Amabrick employees, representatives or authorised team members
Suppliers, manufacturers or service providers involved in preparing quotes or supplying products
Delivery, installation or project teams
Website hosting, IT, email, analytics or security service providers
Accounting, legal, insurance or professional advisers
Regulatory authorities, where required by law
Third parties where necessary to protect our rights, customers, property or business

Where we use third-party service providers, we will take reasonable steps to ensure that they protect personal information and only process it for the purposes for which it was shared.

7. Uploaded plans, drawings and project files

If you upload plans, drawings, material lists or other project files through our website, we will use those documents only for purposes related to your enquiry, quote, consultation, supply, delivery or installation request.

You are responsible for ensuring that you have the right to share any plans, drawings or documents that you upload or send to us.

8. Cookies and website analytics

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the site, and improve the user experience.

Cookies may collect technical information such as your browser type, device information, pages visited, time spent on pages and general location data.

You can disable cookies in your browser settings, but some parts of the website may not work properly if cookies are disabled.

9. Third-party links and services

Our website may contain links to third-party websites, platforms or services, such as WhatsApp, Google Maps, social media platforms or external service providers.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend that you read their privacy policies before using those services.

10. Cross-border transfers

Some of our service providers, such as website hosting, email, analytics or cloud-based platforms, may process or store information outside South Africa.

Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that appropriate safeguards are in place and that the information is protected in line with applicable privacy laws.

11. How long we keep personal information

We will only keep your personal information for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or allowed by law.

This may include keeping records for quotation history, customer service, tax, accounting, legal, warranty, project or dispute-resolution purposes.

When personal information is no longer required, we will take reasonable steps to delete, destroy or de-identify it.

12. How we protect your personal information

We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

These measures may include access controls, secure hosting, password protection, limited access to personal information, website security measures and internal data handling procedures.

Although we take reasonable steps to protect personal information, no website, email system or online transmission is completely secure. You use our website and online forms at your own risk.

13. Your rights

Under POPIA, you have certain rights regarding your personal information. These may include the right to:

Ask what personal information we hold about you
Request access to your personal information
Ask us to correct or update inaccurate information
Ask us to delete or destroy personal information where legally appropriate
Object to the processing of your personal information in certain circumstances
Withdraw consent where processing is based on consent
Complain to the Information Regulator if you believe your rights have been infringed

To exercise any of these rights, please contact us using the details in this policy.

14. Information Regulator

If you are not satisfied with how we handle your personal information, you may contact the Information Regulator of South Africa.

Website: https://inforegulator.org.za
Email: enquiries@inforegulator.org.za
Telephone: 010 023 5200

15. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements or privacy practices.

The latest version will be published on this page and will apply from the date listed at the top of the policy.

16. Contact us

For questions about this Privacy Policy or how we handle personal information, please contact us:

Amabrick (Pty) Ltd
Email: info@amabrick.co.za
Phone: 083 267 6534
Website: https://amabrick.co.za